July 2022

This extensive quantitative study builds the big picture of the primary needs and concerns of refugees and people seeking asylum living in London. By touching on the key areas of needs, it provides us with the full panorama of barriers people face in several aspects of life, which consequently affect their successful integration in the UK community.

Particularly useful are the situations where participants point at different reasons for not being able to access certain services—such as English language lessons—as these are the most relevant to help service providers respond to those specific needs. This research therefore identifies ways in which current approaches could be strengthened, as well as which actors can play a role in doing so.

Understanding the main sources of information people use to gain information on ICT (Information and Communications Technology) training courses, housing or employment, is paramount in spotting any gaps that could be filled by NGOs, service providers, funders or the authorities.