Find contact details and referral information for our services.

Afghan Wellbeing Project

Now OPEN to new referrals

Please make referral by downloading the form and contacting us at the email below. Your referral should clearly specify refugee status and that you wish to make a referral to Afghan Wellbeing and Work. If you have any questions or queries please feel free to get in contact at the email below.

Need to do it offline?

Offline referral form

Dowload form

Contact Details

New Roots Hull

Please enquire about making a referral by contacting us at the email or phone number below. Your enquiry should clearly specify eligibility and that you wish to make a referral to New Roots Hull.

Contact Details

  • 07747237085
  • [email protected]
  • Refugee Council
    Centre 88
    2nd Floor (Intercom 22)
    Saner Street
    HULL HU3 2TR

    OFFICE CLOSED DUE TO COVID-19 RESTRICTIONS

Therapeutic Wellbeing Resources

Therapeutic wellbeing resources

Register with us to get help finding work

Get help finding work in the UK.

Contact Details

Infoline 0808 196 7272 – freephone England-wide signposting service

Call 0808 196 7272 between 9.30am and 12.30pm on Mondays and Thursdays. Please note:

  • We are a small team. Please be patient when trying to contact us, and keep trying until you reach us.
  • We may need to close the service at times in order to manage capacity.

Contact Details

  • 08081967272

Specialised Training and Employment Programme

Please enquire about making a referral by contacting us at the email or phone number below.

Contact Details

Independent Unaccompanied Asylum-Seeking Children Support Service (IUSS)

Consistent support in a safe and friendly environment where children receive the help they need.

  • If you are an unaccompanied child please call our freephone advice number on 0808 175 3499, message us via WhatsApp on 07 8888 666 15 or email us at [email protected]
  • إذا كنت طفلًا أو طفلة تطلب اللجوء وتحتاج إلى مشورة أو دعم، يرجى الاتصال بنا على 08081753499 أو مراسلتنا عبر الواتس أب على الرقم 07888866615
  • ዑቅባ ዝደልዩ ቆልዑ እንተ ኮይንኩም  ከምእውን ምኽሪ ወይ ደገፍ እንተደሊኹም  በጃኹም አብዚ ቁጹሪ  ስልኪ 0808 175 3499  ደውሉልና ወይከአ በዚ ዋትስ አፕ ቁጽሪ 07 8888 666 15  መልእኽትኹም ስደዱልና።
  • ጥገኝነት ጠያቂ  ልጆች ከሆናችሁ እና  ምክር  ወይም  ድጋፍ ከፈለ ጋችሁ እባክዎን በዚህ ስልክ  ቁጥር 0808 175 3499  ይደውሉልን  ወይም በዚህ  ዋትስ አፕ ቁጥር  07 8888 666 15  መልአክት ይላኩልን።
  • Nếu bạn là trẻ em xin tị nạn và bạn cần tư vấn hoặc hỗ trợ, xin vui lòng gọi cho chúng tôi theo sô: 0808 175 3499, hoặc nhắn tin cho chúng tôi qua WhatsApp theo số 07 8888 666 15.
  • If you are a professional, please call our advice line on 020 7346 1134 or email us at [email protected]
  • Please note, our phone lines are open from 08:30 until 17:30 Monday - Friday. We also offer 2 evening surgeries per month.
How to complain or provide feedback about this service
If you are unhappy with our service, you can submit a complaint by following the instructions on our complaints page.  

East of England Employment and Skills Service – WW4RI Project

Please contact us via the email or phone number below. Your enquiry should clearly specify eligibility and that you wish to make a referral for one of the services and locations above.

Contact Details

East of England Wellbeing Service – WW4RI Project

Please contact us via the email or phone number below. Your enquiry should clearly specify eligibility and that you wish to make a referral for one of the services and locations above.

Contact Details

Children and Families Wellbeing Support, Sheffield & South Yorkshire

Free specialist child and family therapy service for children, families and schools, aimed at helping refugee children and families who have settled in South Yorkshire, and schools with refugee children in attendance.

Download and complete the referral form below. Please note that we can only work with refugees who arrived in the UK under:

  • The Vulnerable Persons Resettlement Scheme
  • The Vulnerable Children's Resettlement Scheme
  • The Gateway Protection Programme
  • The United Kingdom Resettlement Scheme
  • The Afghan Relocations and Assistance Policy
  • The Afghan Citizens Resettlement Scheme
We are unfortunately unable to accept referrals for asylum seekers, or for refugees who have settled in the UK after claiming asylum.

Need to do it offline?

Offline referral form

Dowload form

Contact Details

New Roots Leeds

If you wish to make a referral/refer yourself to New Roots Leeds, please fill in the referral form and return to the email address below. Please give us a call if you would like to discuss a referral. New Roots referral form

Contact Details

London Destitution Service

Drop-in destitution service in Hackney

Contact Details

Health Access for Refugees (HARP) in South Yorkshire

Helping refugees and asylum seekers understand what do it they or the families are unwell, find English classes and groups to meet new friends and have fun, and confidential advice.

Contact HARP's project manager using the details below.

Contact Details

  • Caroline Norman
    07388990835
  • [email protected]
  • Refugee Council
    The Exchange Brewery
    2 Bridge Street
    Sheffield
    S3 8NS

  • Caroline Norman
    07388990835
  • [email protected]
  • Refugee Council
    The Exchange Brewery
    2 Bridge Street
    Sheffield
    S3 8NS

New Roots – Refugee Therapy

Therapy for People with Refugee Status

Please make referral by downloading the form and contacting us at the email below. Your referral should clearly specify refugee status and that you wish to make a referral to New Roots. If you have any questions or queries please feel free to get in contact at the email below.

Need to do it offline?

Offline referral form

Dowload form

Contact Details

Birmingham Therapeutic Service

Specialist therapeutic support for refugees and asylum seekers in Birmingham.

To enquire about making a referral to our Birmingham Project please contact us at the email address below.

Contact Details

New Roots Therapeutic Service Sheffield and South Yorkshire

Psychological therapy service for refugees who have been resettled in South Yorkshire.

Download and complete the referral form below. Please note that we can only work with refugees who arrived in the UK under:

  • The Vulnerable Persons Resettlement Scheme
  • The Vulnerable Children's Resettlement Scheme
  • The Gateway Protection Programme
  • The United Kingdom Resettlement Scheme
  • The Afghan Relocations and Assistance Policy
  • The Afghan Citizens Resettlement Scheme
We are unfortunately unable to accept referrals for asylum seekers, and at this time we cannot accept referrals for refugees who have settled in the UK after claiming asylum.

Need to do it offline?

Offline referral form

Dowload form

Contact Details

My View Children’s Therapy

My View children's therapy service is a safe, confidential place for young people to get well-being support through talking, individual creative work, or group therapeutic support.

Download and complete the below referral form. For the London service, email completed referral form to [email protected] For all other regions, email the completed referral form to [email protected]

In order to maintain and develop the efficacy of our therapy model, our My View services in London, Leeds, Birmingham, Kent and Remote are undergoing a large-scale evaluation. Please note that all referrals are subject to randomisation, and assigned to either treatment or a control group. In either situation, clients will be offered therapeutic support in line with our usual waiting times; some clients will be seen earlier. Our aim is for young people to be waiting for no more than 12 weeks after their initial assessment to begin sessions.

Need to do it offline?

Offline referral form

Dowload form

Contact Details

Youth Development Project – educational services

Maths and English for unaccompanied refugee children

Contact the Youth Development Team, at the details below.  

Contact Details

Youth Development Project – young people’s social evening

Fun and creative activities for unaccompanied refugee children

Contact the Youth Development Team, at the details below.

Contact Details

Youth Development Project – Girls Group

Social activities for unaccompanied refugee girls

No pre-registration is required -  young people can just turn up on the day and take part.

Contact Details

Drop in times
  • Day(s): Tuesday

    Time: 4pm-6pm

Age Dispute Project

Advisers from the Age Dispute Project work to ensure that young people have access to the support they are entitled to as children under UK law.

To refer a young person to the Age Dispute Project please contact the team at the details below.   UPDATE: We are sorry to announce that due to lack of capacity the Age Dispute Project will be closed to new referrals from 5pm Friday 15th July 2022 until Thursday 1stth September 2022. We will continue to work on existing cases however no referrals will be accepted after the closing date and no waiting list will be kept during this period. We understand that this temporary closure will leave many young people without vital support, however the project is small and does not have capacity to continue accepting new referrals until the start of September. 

Contact Details

Refugee Advice Project London

Advice for people recently granted refugee status

Contact us at the details below. This is strictly an appointment based service only that is based in Stratford, East London. Unfortunately we cannot deal with drop-in clients. We have far more demand than we can meet so currently prioritise those in most need.    

Contact Details

Refugee Advice Project Barnsley

Advice for refugees and asylum seekers in Barnsley

Call us on the details below or check our drop in times.

Contact Details

  • General enquiries:
    01226320111
  • The Refugee Council
    Barnsley CVS Building
    23 Queens Road
    Barnsley
    S71 1AN

Private Rented Scheme London

Help finding affordable accommodation through sustainable tenancies.

Contact us at the details below.

Contact Details

Refugee Employment Advice and Support Service London

Visit the registration page.

Contact Details

Youth Development Project Club Class – Integration & Cultural Orientation

Activities to prepare unaccompanied refugee children for life in the UK

If you know a young person who would like to take part in the activities or if you just want more information please contact the Youth Development Project Coordinator, Joe Jakes, at the details below.

Contact Details

My View – Regional

HARP Project Manager

  • Caroline Norman
    07388990835
  • [email protected]
  • Refugee Council
    The Exchange Brewery
    2 Bridge Street
    Sheffield
    S3 8NS

New Roots Hull

  • 07747237085
  • [email protected]
  • Refugee Council
    Centre 88
    2nd Floor (Intercom 22)
    Saner Street
    HULL HU3 2TR

    OFFICE CLOSED DUE TO COVID-19 RESTRICTIONS

New Roots London Therapeutic Service

New Roots Leeds

Leeds Resettlement Team

  • Leeds, Wakefield, York & North Yorkshire:
    01132449404

Hull Resettlement Team

  • Hull and East Riding:
    01482421120

Sheffield Resettlement Team

  • Sheffield, Barnsley, Doncaster & Rotherham:
    01143990800

My View – London