Find contact details and referral information for our services.

Lewisham Wellbeing Therapeutic Service

Lambeth Wellbeing Therapeutic Service

Referrals can be made through the Single Homeless Project (SHP) casework team in Lambeth, accommodation providers, or by completing the referral form below and returning to londonresettlement.ts@refugeecouncil.org.uk

Youth Connect Project

To access this service, download and complete the referral form below. Email the completed referral form to youthconnect@refugeecouncil.org.uk and we will be in touch shortly.

Download the Youth Connect referral form

This form [DOCX] will help you get in touch with us

Download form

Ukrainian Therapeutic Service – Sheffield

You can make a referral or self-refer by downloading and completing one of the the referral forms below. Please note that we have two referral forms, each available in either English or Ukrainian.

To download and fill out our ADULT referral form in ENGLISH, click here

To download and fill out our CHILD referral form in ENGLISH, click here

To download and fill out our ADULT referral form in UKRAINIAN, click here

To download and fill out our ADULT referral form in UKRAINIAN, click here

Once complete, please email the referral form to: therapeutic.sheffield@refugeecouncil.org.uk

Contact Details

  • Jude Boyles
    07552 589 269
  • Voicemail service: please leave your name, organisation and number, and we will respond as soon as we can. Messages will be checked daily from Wednesday to Friday
    0114 399 0802
  • therapeutic.sheffield@refugeecouncil.org.uk

Health Access for Refugees (HARP) in South Yorkshire

Contact HARP's project manager using the details below.

Contact Details

Creative therapeutic groups for separated children in Kent

Please note: our referral form changes frequently. To ensure safeguarding requirements are met, we ask that you only use the November 2023 version that is available through the below link.

Need to do it offline?

Offline referral form

Download form

Therapeutic Wellbeing Resources

Infoline

Contact Details

  • Mondays and Thursdays - 9.30 - 12.30
    0808 196 7272

STEP (Specialised Training and Employment Programme)

Please enquire about making a referral by contacting us at the email or phone number below.

Contact Details

Independent Unaccompanied Asylum-Seeking Children Support Service (IUSS)

Consistent support in a safe and friendly environment where children receive the help they need.

  • If you are an unaccompanied child please call our freephone advice number on 0808 175 3499, message us via WhatsApp on 07 8888 666 15 or email us at children@refugeecouncil.org.uk
  • إذا كنت طفلًا أو طفلة تطلب اللجوء وتحتاج إلى مشورة أو دعم، يرجى الاتصال بنا على 08081753499 أو مراسلتنا عبر الواتس أب على الرقم 07888866615
  • ዑቅባ ዝደልዩ ቆልዑ እንተ ኮይንኩም  ከምእውን ምኽሪ ወይ ደገፍ እንተደሊኹም  በጃኹም አብዚ ቁጹሪ  ስልኪ 0808 175 3499  ደውሉልና ወይከአ በዚ ዋትስ አፕ ቁጽሪ 07 8888 666 15  መልእኽትኹም ስደዱልና።
  • ጥገኝነት ጠያቂ  ልጆች ከሆናችሁ እና  ምክር  ወይም  ድጋፍ ከፈለ ጋችሁ እባክዎን በዚህ ስልክ  ቁጥር 0808 175 3499  ይደውሉልን  ወይም በዚህ  ዋትስ አፕ ቁጥር  07 8888 666 15  መልአክት ይላኩልን።
  • Nếu bạn là trẻ em xin tị nạn và bạn cần tư vấn hoặc hỗ trợ, xin vui lòng gọi cho chúng tôi theo sô: 0808 175 3499, hoặc nhắn tin cho chúng tôi qua WhatsApp theo số 07 8888 666 15.
  • If you are a professional, please call our advice line on 020 7346 1134 or email us at children@refugeecouncil.org.uk
  • Please note, our phone lines are open from 08:30 until 17:30 Monday - Friday. We also offer 2 evening surgeries per month.
How to complain or provide feedback about this service
If you are unhappy with our service, you can submit a complaint by following the instructions on our complaints page.  

Contact Details

  • If you are an unaccompanied child, please call our freephone advice number
    0808 175 3499
  • or message us via WhatsApp
    07888 866 615
  • If you are a professional, please call our advice line
    020 7346 1134
  • children@refugeecouncil.org.uk

Children and Families Wellbeing Support, Sheffield & South Yorkshire

Free specialist child and family therapy service for children, families and schools, aimed at helping refugee children and families who have settled in South Yorkshire, and schools with refugee children in attendance.

Download and complete the referral form below. Please note that we can only work with refugees who arrived in the UK under:

  • The Vulnerable Persons Resettlement Scheme
  • The Vulnerable Children's Resettlement Scheme
  • The Gateway Protection Programme
  • The United Kingdom Resettlement Scheme
  • The Afghan Relocations and Assistance Policy
  • The Afghan Citizens Resettlement Scheme
We are unfortunately unable to accept referrals for asylum seekers, or for refugees who have settled in the UK after claiming asylum.

Need to do it offline?

Offline referral form

Download form

Contact Details

  • Kat Bradford (Administrator)
    07391 014 071
  • Voicemail service: please leave your name, organisation and number, and we will respond as soon as we can. Messages will be checked daily from Wednesday to Friday
    0114 399 0802
  • therapeutic.sheffield@refugeecouncil.org.uk

London Destitution Service

Drop-in destitution service in Hackney

Contact Details

Sheffield Therapeutic Service for Resettled Refugees

Psychological therapy service for refugees who have been resettled in Sheffield.

Download and complete the referral form below. Please note that we can only work with refugees who arrived in the UK under:

  • The Vulnerable Persons Resettlement Scheme
  • The Vulnerable Children's Resettlement Scheme
  • The Gateway Protection Programme
  • The United Kingdom Resettlement Scheme
  • The Afghan Relocations and Assistance Policy
  • The Afghan Citizens Resettlement Scheme
We are unfortunately unable to accept referrals for people who are seeking asylum, and at this time we cannot accept referrals for refugees who have settled in the UK after claiming asylum.  

Need to do it offline?

Offline referral form

Download form

Contact Details

  • Jude Boyles
    07552 589 269
  • Voicemail service: please leave your name, organisation and number, and we will respond as soon as we can. Messages will be checked daily from Wednesday to Friday
    0114 399 0802
  • therapeutic.sheffield@refugeecouncil.org.uk

My View Children’s Therapy

My View children's therapy service is a safe, confidential place for young people to get well-being support through talking, individual creative work, or group therapeutic support.

While our waiting lists remain closed due to the high demand, we hope to open them again soon.  As such, please find our referral form below for your records.  We look forward to receiving your referrals in the near future. Gratefully yours My View Team

My View Referral Form

Download form

Youth Development Project – educational services

Maths and English for unaccompanied refugee children

Contact the Youth Development Team, at the details below.  

Contact Details

Youth Development Project – young people’s social evening

Fun and creative activities for unaccompanied refugee children

Contact the Youth Development Team, at the details below.

Contact Details

Youth Development Project: Girls Group

Social activities for unaccompanied refugee girls

No pre-registration is required -  young people can just turn up on the day and take part.

Contact Details

Drop in times
  • Day(s): Tuesday

    Time: 4pm-6pm

Age Dispute Project

Advisers from the Age Dispute Project work to ensure that young people have access to the support they are entitled to as children under UK law.

To refer a young person to the Age Dispute Project please contact the team at the details below.        

Refugee Advice Project London

Advice for people recently granted refugee status

Contact us at the details below. This is strictly an appointment based service only that is based in Stratford, East London. Unfortunately we cannot deal with drop-in clients. We have far more demand than we can meet so currently prioritise those in most need.    

Refugee Advice Project Barnsley

Advice for refugees and asylum seekers in Barnsley

Call us on the details below or check our drop in times.

Contact Details

  • General enquiries:
    0122 632 0111
  • The Refugee Council
    Wellington House
    43 Market Street
    Barnsley
    South Yorkshire
    S70 1WA

Private Rented Scheme London

Help finding affordable accommodation through sustainable tenancies.

To access this service, you need to be referred via your rough sleeping outreach team in North East or South East London.  

Refugee Employment Advice and Support Service

Finding work in a new country can be difficult and confusing so we are here to help get you started. Our specialist advisers will talk to you about your career interests and support you to achieve your goals. We are here to help you on your journey. So that we can offer you the best support, please contact us at rij@refugeecouncil.org.uk and we will get in touch. Please note if you are already registered with the Refugee Council, you can contact your adviser or case worker. You can also find out more about our different services here on our website. When you contact us, we will:

  • Contact you to talk about your situation and what you would like to achieve
  • Ask an employment advisor to speak with you if we have a service that you can benefit from
  • Look to connect you to other organisations which help refugees if we don’t have any suitable support
  • Add you to our mailing list so you will be receiving regular updates on training and employment opportunities UK-wide

Contact Details

Youth Development Project Club Class – Integration & Cultural Orientation

Activities to prepare unaccompanied refugee children for life in the UK

If you know a young person who would like to take part in the activities or if you just want more information please contact the Youth Development Project Coordinator, Joe Jakes, at the details below.

Contact Details

Independent Unaccompanied Asylum-Seeking Children Support Service (IUSS)

  • If you are an unaccompanied child, please call our freephone advice number
    0808 175 3499
  • or message us via WhatsApp
    07888 866 615
  • If you are a professional, please call our advice line
    020 7346 1134
  • children@refugeecouncil.org.uk

HARP Project Manager

Leeds Resettlement Team

  • Leeds, Wakefield, York & North Yorkshire:
    0113 244 9404

Hull Resettlement Team

  • Hull and East Riding:
    0148 242 1120

Sheffield Resettlement Team

  • Sheffield, Barnsley, Doncaster & Rotherham:
    0114 399 0800

My View – London