Volunteer Therapists (remote working) - Refugee Council

Volunteer Therapists (remote working)

Location: Remote

Time Commitment: one day per week, at list 5 hours a day, for a minimum of 6 months.

Start date: ASAP


The New Roots Project

 The New Roots therapeutic service is based in Stratford at Refugee Council; the project supports refugees’ wellbeing who may be struggling to recover from difficult experiences in their home country; to cope with the loss of loved ones or separation from family, or manage mental health difficulties. The project can only take on people who have already been granted refugee status, humanitarian protection or a family reunion visa.

Until further update the project is offering services remotely due to the COVID-19 lockdown.


Tasks and responsibilities:

 To provide a cultural and gender sensitive Therapeutic Counselling Service to refugees.

  • To apply our Therapeutic case model in offering practical orientation, crisis intervention, one to one or group work in order to empower clients to regain control over their own lives and become the agents of their own change.
  • To make effective referrals or signpost service users to specialist services which will help and support them on a long-term/more intensive basis where appropriate.
  • To engage with training and learn how to use our IT and client database.
  • To attend clinical supervision as part of their self-care and working safely with clients.
  • To adhere to Refugee Council’s Safeguarding Policy and relevant Safeguarding legislation.


Experience and skills required

You will be:

  • Qualified/working towards a recognised counselling or psychotherapy qualification and have at least 100 clinical supervised hours work.
  • A member of a recognised counselling body such as NCS, BACP, UKCP, etc.
  • Able commit to work for up to a year (minimum 6 months), working one day a week on Monday or Thursday.
  • A self-motivated volunteer therapist who feels comfortable working as part of a remote team.
  • Competent to work therapeutically online, with a reasonable Wi-Fi connection.
  • Familiar with using Zoom, Outlook, Excel, Word and Skype for work purposes.
  • Happy to be responsible for uploading your own notes and the data associated with your caseload (with training and support provided).
  • Able to attend clinical supervision fortnightly on Thursday mornings.


How we support our volunteers

  • Three days of induction training
  • IT support
  • Regular supervision, both clinical and management
  • Access to the training and workshops provided for all project staff and volunteers


I want to help

Send your CV to Anna Raffetti at anna.raffetti@RefugeeCouncil.org.uk. Candidates will be interviewed as applications come in.