Infoline

What is this service?

Our team can provide information and support on many topics, including:

  • services who offer help and what they do
  • how to find out about the asylum system
  • how to find immigration advice
  • Getting Home Office housing and financial support (asylum support)
  • problems with Home Office housing and financial support
  • what to do if you are asked to leave Home Office accommodation
  • your rights and entitlements
  • who to contact if you are not safe

Can I use this service?

This service is for:

  • Adults seeking asylum in England
  • Adults living in Home Office accommodation in England who have received a decision on their asylum claim.

How do I contact this service?

Phone:

  • 0808 196 7272

Mondays and Thursdays, 9.30am to 12.30pm
We use interpreters. You can talk to us in your language.

You can also use our contact form below.

Please note:

  • We are a very small team. Please be patient if you find it difficult to reach us.
  • Our advisors review referrals every week.
  • We cannot respond to third parties.
  • Migrant Help are the main service for claiming asylum and asylum support. They can be contacted on 0808 8010 503 or by visiting their website.

Get in touch with Infoline

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Service Type: Support For People Seeking Asylum Location of Service: All locations
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Service Type: Support For People Seeking Asylum Location of Service: All locations
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