Context and Purpose of the Job
The Refugee Council employs over 200 staff and works with volunteers across England. The Human Resources Team advises and supports the organisation on a range of HR matters. The Human Resources Assistant is responsible for supporting organisation wide HR activity, including payroll collation and input, recruitment and selection, clearance checks, and ensuring systems and processes work efficiently.
Main Duties and Responsibilities
- To be one of the main HR contacts across all locations, including visits to regional offices as required
- To provide an effective and professional service ensuring HR information and advice is confidential, accurate, legally compliant and up to date
- To be the main contact for managers in ensuring that information impacting on staff pay is inputted accurately and the relevant checking processes are carried out to agreed deadlines. To investigate and resolve any errors and discrepancies which may arise out of this.
- To ensure the integrity and accuracy of information held on the payroll and HR databases across a variety of employee life cycle events so as to enable effective extraction, interrogation and reporting of data.
- To provide management information to a range of internal and external stakeholders, as required. This will include senior managers internally and external bodies such as the Office of National Statistics, Job Centre, HMRC, etc.
- To deputies for the HR Manager by arrangement, and provide cover for critical tasks in their absence.
Human Resource Advice and Support
- To independently provide line managers and staff with accurate and timely information/advice on the full range HR policies, procedures and practices. This includes but is not limited to recruitment, training, performance management, pay structure, maternity provisions, absence management/occupational health, family friendly policies, job evaluation, disciplinary, grievance, capability etc.
- Advise on and manage change management projects such as restructures and redeployment in line with current legislation and Refugee Council policies and procedures.
- To coordinate and facilitate internal and external training programmes for staff and volunteers including mandatory and specialist training.
- To conduct and/or be the key adviser in investigations into disciplinary, grievance and capability cases up to and including formal hearings.
- To act as the main contact for all matters relating to occupational health assessments and to manage the relationship between the Refugee Council and our occupational health providers.
- To work cohesively with the recognised union to ensure a constructive approach to HR processes.
- To participate in/chair job evaluation panels as required.
- To develop and update relevant HR Policies and procedures as required.
- To devise and deliver training/workshops to support HR initiatives and policy training for implementation purposes.
- To act at all times in compliance with the Refugee Council’s Equal Opportunities policies and contribute to the EDI strategy.
- To keep abreast of any changes in the law relating to employment matters and advise on such changes accordingly.
- To undertake ad hoc projects, for example in line with changes in legislation and policy, as required.
In line with other HR staff
- To ensure new starters are inducted to good effect by issuing relevant documentation to new starters including references and other clearances, offer letters, induction etc
- To oversee key correspondence regarding but not limited to: maternity, paternity, sickness, annual leave, pay changes, changes of working hours, appraisal, job evaluation, references, leavers etc
- To accurately maintain the HR databases, Disclosure and Barring (criminal records check) database, monthly salary payroll database and any other HR databases
- To provide information and advice on staff benefits and discounts
- Administer and issue appropriate training licenses for e-learning
- To maintain legally compliant personnel files both hard and soft copies
- To maintain a customer focused and confidential service to team colleagues, staff and external customers
- To support and advise on the recruitment and selection process including interview panels, short listing and interview processes and to represent Human Resources on interview panels when required
- To maintain confidentiality at all times
- To represent HR at internal committees and working groups as agreed with the HR Manager.
- To proactively contribute to HR team objectives, knowledge sharing, advising and consulting, attending regular team meetings
- To be flexible in approach and undertake additional duties, commensurate with team working and job grade where required.
- To keep up to date through CPD
For more information please see attached HR Advisor .
Closing date for applications is 4th March 2021.
Interviews will take place in the week of 9th March 2021.
To apply please complete the online application form.