About us:

The Refugee Council is one of the leading organisations in the UK working with asylum seekers and refugees. We provide advice and assistance across a wide range of issues. These include helping asylum seekers through the asylum system, accessing housing, welfare, benefits, health, education, and employment. Our teams work with relevant agencies such as the Home Office, Local Authorities, Housing providers and more. You can find out more about the work we do, our strategy, our values on our website.

Inclusion and accessibility:

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from diverse backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

You can find out more about our DEI strategy here.

Refugee Council’s Children’s Services:

The Children’s Services is responsible for delivering services to separated asylum seeking and refugee children. The service also leads on raising the profile of their clients and advocates on their behalf. Supporting this work, the Section also promotes good practice to statutory and voluntary agencies and supports the Refugee Council Advocacy and Engagement Team to influence government to improve policy decisions and policy making at a national level.

Independent Unaccompanied Asylum-Seeking Children Support Service:

The focus of the Service is to offer advice and support to separated children, particularly around their asylum application, and to signpost and refer children to statutory and voluntary agencies, working with local authorities to ensure that appropriate services are provided.

Main Duties and Responsibilities

The postholder will work as part of a team providing advice and support to unaccompanied children and professionals in their area. They will provide an important and professional service, giving accurate, tailored and high-quality advice. Advice will be provided in an accessible manner, usually with the assistance of interpreters. As well as providing advice and in some cases ongoing casework, the postholder will liaise closely with colleagues internally and externally to ensure that any unaccompanied child who contacts us gets appropriate and specialist information, advice and support through referrals and signposting. As required, the postholder will act as the responsible adult for a child at their Home Office asylum interview. The postholder will be required to deliver outreach surgeries on demand and may need to cover for colleagues on our National Advice Line.

Interviews: Now moved to 06/03/2025

For more information on the role, please view the job description here [DOC]

To apply, please complete the application form found here [DOC] and email it to recruitment@refugeecouncil.org.uk