Vision, mission and values - Refugee Council

Vision, mission and values

Today, more people are displaced by violence and conflict than at any time since 1945. Public and political opinion on refugees is increasingly polarised. And the UK asylum system routinely fails many who seek our protection. Thus, the need for the Refugee Council is greater than ever.

Our vision

The UK will be a country that respects the dignity of everyone who seeks protection, regardless of the outcome of their claims for asylum, and ensures that those granted asylum are supported to live safe and fulfilling lives.


Our mission

To be a tenacious, resourceful and effective champion of refugee rights, transforming refugees’ lives, holding governments to account and changing public attitudes for the better.


Our values

  • Empathy and respect drive everything we do, both inside and outside the organisation
  • We focus on the humanity and dignity of the people we help, not their nationality or immigration status
  • We believe that cooperation and collaboration are essential to achieving meaningful change
  • We are resolute and creative in the promotion and defence of refugee rights
  • We believe that transparency and openness are the keys to accountability

Our strategy 2017-2021

Our goals

  • To change for the better the way refugees are welcomed and treated in the UK
  • To increase the number of refugees who access our specialist, transformative services
  • To galvanise public support for refugees and be instrumental in creating a powerful, popular, movement for change
  • To be a credible and trusted authority on the needs and aspirations of refugees in the UK
  • To be an independent, accountable, value-led and sustainable organisation